Shipping Policy

At AMOTAOS, we are committed to delivering your orders quickly and safely. Please read our shipping policies carefully to understand processing times, delivery methods, and other important details.

1. Order Processing Time

  • Orders are processed within 3 business days (excluding weekends and holidays).

  • Orders placed before 4 PM with all items in stock are usually shipped the same day.

  • Orders with out-of-stock items may experience slight delays.

2. Shipping Locations

We ship from multiple warehouses to ensure fast delivery:

  • United States

  • Hong Kong

  • Europe

Your order will be fulfilled from the warehouse closest to your location with available stock to minimize shipping time.

3. Shipping Methods & Costs

  • Free Standard Shipping: 2–6 business days (depending on destination)

  • Expedited Shipping: 1–3 business days

We partner with trusted carriers including DHL, FedEx, UPS, and EMS to ensure secure and timely deliveries.

Note: Delivery times may vary depending on your location, carrier, and customs processing.

4. Order Tracking

  • You will receive an order confirmation email within 48 hours of purchase.

  • Once your order ships, a tracking number will be sent via email.

  • Orders with multiple items may ship separately depending on stock and warehouse availability.

5. Address Changes & Cancellations

  • Orders can be canceled within 60 minutes of placement.

  • After an order has shipped, the delivery address cannot be changed.

  • If an incorrect address is provided and the package is lost, the customer is responsible for the replacement cost.

6. Customs & Import Fees

  • Orders may be subject to customs duties, taxes, or import fees depending on your country.

  • These fees are the customer’s responsibility.

  • We recommend checking with your local customs office prior to ordering to avoid unexpected charges.

7. Need Help?

For shipping questions or assistance, please contact us at:
📧 amotaos@hotmail.com

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